Terms of service
All gifts purchased after the 1st of November 2023 now qualify for our extended Christmas returns policy. Orders have until the 7th of January 2024 for returned items to be received back to our head office.
*Discount Exclusions
All promotions will exclude sale items unless stated otherwise. We also reserve the right to exclude brands from promotions such as YETI & Red Wing.
Sale and Purchase
We will sell and you will purchase clothing and other products subject to our terms and conditions of business set out below. The contract regarding the products supplied by us comes into existence when your order has been accepted by us according to these terms and conditions. For the avoidance of doubt, receipt of an order via our site does not constitute acceptance of an order.
Price
All prices are quoted in pounds sterling and are inclusive of UK VAT unless otherwise specified. All clothing and accessories are exclusive of delivery and packaging unless otherwise stated. Details of our delivery charges are set out during checkout. Prices are correct at the time of order and relate to Internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any individual or other organization. Every effort has been made to provide accurate representations of the goods through images and descriptions. There may however be small variations in colours and designs when items are viewed online compared to the physical goods. By using this site you are deemed to have accepted this.Price Match
If you find the same product in the same size, for sale at a lower price at a UK mainland high street competitor, either in-store or online and sold with the same service conditions, you can make a price match request via email/phone or on live chat. Please note we cannot price match 3rd party sellers such as eBay or Amazon.Value Added Tax (VAT)
Deliveries to EU countries will be charged with the standard UK VAT of 20%.Discounts and Promotional Codes
From time to time, Parasol Retail may release discount codes or promotional codes. Only one discount code can be used per order, and discount codes cannot be applied against gift voucher purchases.Payment
Payment must be made in pounds sterling only by major credit or debit cards as listed on the site. We also accept UK bank cheques and postal orders for payment.Passing of Property
Passing of Risk
The risk in the products will pass to the customer on delivery. The risk in this context is taken to mean any damage or cost arising from the purchased products to either the purchaser, the purchaser's property, or any other third party or property.Delivery
Any date or time for delivery will be considered indicative only and does not form any part of a guarantee. The customer will be informed of any products not available at the time of their order and will be sent to you, as soon as possible, when received from our suppliers. We cannot be held responsible for losses or inconveniences caused as a result of delays in deliveries by us or our suppliers. All products are sent by courier of our choice. All deliveries must be signed for upon receipt unless instructions are given by the customer to the contrary at the time of purchase. We reserve the right to deliver only to the address of the person who is the holder of the credit or debit card used to purchase the products. If instructions are given to leave the goods without a signature then delivery is deemed to have taken place at the point the instructions are carried out by our couriers. Our courier's records of any delivery, whether signed for or not are considered definitive. On delivery of the goods, the purchaser of the goods becomes responsible for any losses or damages arising as a result of their use however they may arise.Acceptance
You will inspect any products and you will be deemed to have accepted the products unless you contact us within 14 days. If no such action is taken, we will consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.Right to Cancel
You have the right to cancel your contract with us at any time during the period which starts on the day the contract begins and ends on the expiry of fourteen working days beginning on the day after the date of delivery of the products.Extended Christmas Returns
All gifts purchased after the 1st of November 2022 now qualify for our extended Christmas return policy. Orders have until the 8th of January 2023 for returned items to be received at our head office