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We have been advised by Poste Italiane that severe delays are being experienced in processing postal items due to serious IT problems in Italian customs. This is affecting all postal shipments from outside the EU.
Although we are continuing to ship items to Italy at the moment, due to these technical issues being experienced once they arrive, they currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane. They have so far been unable to give us a date when these issues will be resolved. From this point onwards all shipments to Italy we will send with FedEx International Connect Plus (3-5 working days) unless otherwise specified as Express shipments.
UNITED KINGDOM
Please note: All next day orders placed after 2pm, at weekends or UK bank holidays will be dispatched the next working day.
We do not currently offer a free returns service. If you do wish to return your order it can be returned within 14 days of receipt. All returns are required to be in the original resalable condition that you received them in.
EUROPEAN UNION
We do not currently offer a free returns service. If you do wish to return your order it can be returned within 14 days of receipt. All returns are required to be in the original resalable condition that you received them in.
USA & CANADA
We do not currently offer a free returns service. If you do wish to return your order it can be returned within 14 days of receipt. All returns are required to be in the original resalable condition that you received them in.
REST OF WORLD
Please note: We cannot ship DHL Express to Russia and Israel. Shipping will be the standard Royal Mail service only.
We do not currently offer a free returns service. If you do wish to return your order it can be returned within 14 days of receipt. All returns are required to be in the original resalable condition that you received them in.